KIBBLE WATCHES & REPAIR SERVICE
All orders are shipped with insurance and dispatched within 1 business day of purchase. Delivery within the USA typically takes 1–5 business days after dispatch. For specific delivery updates, please refer to the tracking information sent to your email.
You may return your watch within 14 days of delivery. Please email us at contact@kibblewatches.com and follow the provided instructions. Ensure all items are safely packed in their original packaging and returned in unused, original condition. If your item arrives damaged, contact our Customer Service team immediately for assistance.
Every watch we sell is guaranteed authentic. Our expert sales team and watchmaker thoroughly inspect and authenticate each piece before it’s listed. We also perform a ‘good title’ check via the Watch Register to ensure the watch is not listed in any stolen watch database.
We offer several secure and convenient payment options: Credit/Debit Cards – Processed securely via PayPal (no PayPal account needed). PayPal – Direct payments via the trusted platform. Bank Wire Transfer – Contact us for bank details if you prefer this method.
We offer a 12-month warranty on all fully serviced pre-owned watches. This warranty covers mechanical and performance-related issues. Please note: The warranty does not cover accidental damage, mishandling, or unauthorized repairs. For any issues during the warranty period, contact us and we’ll guide you through the claim process.
At Kibble Watches, our mission is to consistently exceed expectations by delivering a bespoke, trustworthy experience tailored to every client. We specialize in luxury and pre-owned timepieces, carefully curated for collectors and enthusiasts who value quality, authenticity, and personal service.What sets us apart is our commitment to relationships over transactions. From private showings and sourcing rare watches, to offering concierge support and confidential purchases on your behalf, we handle every interaction with discretion, care, and expertise.Choosing Kibble Watches means joining a global community built on trust, passion, and horological excellence. Whether you’re buying, selling, or searching for something special, we’re here to guide you—every step of the way.
Recently, I purchased a new watch from Kibble and I must say it was a most pleasant and professional experience. From the moment I browsed through the selection and contacted Kibble watches, until I had my new watch on my wrist, everything was handled with the highest level of care and expertise.
Outstanding experience with Kibble Watches. Very professional from start to finish but very personable with it. James has been a pleasure to deal with.
Query responded to very quickly. Selection of photos provided at initial enquiry. Tracking provided at shipping. Watch recieved in excellent time and very well packaged.
The KW watch cloth and travel pouch included in the box were an unexpected and lovely touch.
Can't recommend enough. This won't be my last purchase, I'm sure.
Recently purchased a watch from KibbleWatches. It was an enjoyable experience from start to finish. James is friendly, polite and professional and kept in regular contact. His website provides a great write-up on each watch and the brand, along with some clear photos. The buying process was easy and the watch sent quickly. This was the second watch bought from James and I am sure it won't be the last.
Amazing customer service from a trustworthy business. James is so accommodating and generous with his time for viewing days. My first purchase was so easy with great communication and a first class service. The watch was exactly as described. It definitely will not be my last purchase from Kibble Watches.
I've sold watches with James before. He is upfront honest and clear to deal with. He makes a lot of effort to sell the pieces via his different channels. The cost is very reasonable, in some cases as cheap as online marketplaces such as eBay and chrono24 where you need to sell the watch yourself.
Visited their showroom to try on and buy some watches. James was extremely friendly and knowledgeable on the pieces, and was able to offer some sound insight around the watch market. Not to mention, bought at a fantastic price! 100% recommended.
From start of the enquiry to the receiving of the watch the service was brilliant. All details of the watch was extensively covered in the write up together with a host of photos covering every angle. The watch although 18 months old appeared almost like new. Upon speaking to James, everything was thoroughly explained without "any pushy sales talk" From start to finish, my watch arrived in 2 days. I wouldn't hesitate in recommending anyone who is interested in purchasing a watch from this source.
After a preliminary phone call to James at Kibble Watches concerning a Grand Seiko watch I found him to be extremely friendly, helpful and professional. His knowledge of watches is very extensive. He answered all of my question and gave me good advice and guided me through the process of buying from Kibble. I cannot praise him high enough, and it is such a pity I can only give five stars, Without hesitation I thoroughly recommend Kibble Watches if you are looking for a new watch, you will not be disappointed.
Made the process extremely easy. Very happy with the purchase and the service Kibble provides. Would and have recommended.
I have bought and sold a number of watches with James. The service has always been excellent and the prices are very fair (both buying and selling on consignment). Where there has been an issue with a watch after purchase it has been dealt with quickly and without any hassle. I thoughly recommend Kibble watches.
I have bought and sold watches through James and every experience has been brilliant. A proper watch nerd who knows his stuff and a nice guy too. Prices fair, watches only on the website if they meet his standards and always very responsive. Always on the lookout for a new watch from his broadcast lists which is dangerous!
I have bought a couple of watches from James now, I have recommended him to both my uncle and father in law (who was very sceptical about parting with a large amount of money for his first luxury watch) and he was very pleased with the experience. Kibble watches have such a vast range of watches, I spend way to much time hunting through the site. Currently working out what my next purchase from James will be.